22 Questions that Guarantee Moving Day Success

22 Questions to ask before hiring movers

Moving is a big job, and choosing the right moving company can make all the difference. Many people focus only on price, but there are several important questions that should be asked before hiring movers. The answers can help you avoid hidden fees, damaged furniture, delays, and unnecessary stress on moving day.

Whether you are moving from an apartment, a condo, a storage unit, or a large family home, asking the right questions helps you understand exactly what services are included and what to expect. A professional moving company should be willing to answer your questions clearly and explain its pricing, equipment, and policies before the move begins.

At Duffle Bag Movers, we believe customers should have all the information they need before making a decision. That is why we put together this guide covering 22 Questions that Guarantee Moving Day Success. Use these questions to compare companies, prepare for your move, and make sure your belongings are handled by professionals who care about your property.

Below are 22 important questions every homeowner, renter, and business owner should ask before hiring movers.

Questions About Pricing

1. How much do movers cost?

Moving costs typically depend on the number of movers, the size of the move, travel time, and how many hours the job takes.

2. Do movers charge for travel time?

Many California moving companies charge travel time or double drive time. Always ask how travel charges are calculated.

3. Are there fuel surcharges?

Some movers charge a fuel surcharge based on distance. Make sure this is explained before booking.

4. Is there a minimum number of hours?

Many moving companies require a minimum service time. Knowing this ahead of time can help you budget correctly.

5. Do movers charge extra for stairs?

Some moves involving multiple flights of stairs may require additional labor and time.

Questions About Services

6. Do movers provide moving blankets and shrink wrap?

Professional movers should bring moving pads, shrink wrap, dollies, and other equipment needed to protect your furniture.

7. Can movers disassemble and reassemble furniture?

Most moving companies can take apart and reassemble beds, tables, and other large furniture items.

8. Can movers move appliances?

Many movers can safely move refrigerators, washers, dryers, and other household appliances.

9. Do movers offer packing services?

Some companies provide full packing, partial packing, and unpacking services to make moving easier.

10. Can movers move storage units?

Yes. Many customers hire movers to load or unload storage units throughout Riverside County.

Questions About Protection

11. Are movers insured?

A professional moving company should carry insurance to help protect customers and their belongings.

12. What happens if something gets damaged?

Ask about the company’s claims process and how damages are handled if an accident occurs.

13. How are fragile items protected?

Fragile items should be wrapped carefully using moving blankets, shrink wrap, boxes, and proper packing materials.

14. What items will movers not move?

Hazardous materials, flammable liquids, explosives, and certain restricted items are generally not transported.

Questions About Scheduling

15. How far in advance should I book movers?

Booking several weeks ahead is recommended, especially during busy moving seasons.

16. Can movers handle same-day moves?

Many companies offer same-day and last-minute moving services depending on availability.

17. How long will my move take?

The answer depends on the size of the home, distance traveled, number of movers, and access conditions.

18. Is it cheaper to move during the week?

Weekday moves are often easier to schedule because weekends tend to be busier.

Questions About Move Day

19. What should I do before movers arrive?

Pack loose items, label boxes, clear walkways, and make sure movers have easy access to the property.

20. Should I empty dresser drawers?

Light clothing may be left inside, but heavy items should usually be removed before moving.

21. Should I tip movers?

Tips are always appreciated for excellent service, but tipping is completely optional.

22. How many movers do I need?

Smaller apartments often require two movers, while larger homes may benefit from three or four movers to complete the move efficiently.